During this difficult time I thought it best to just update you guys with where we are during the Covid-19 crisis.

Stamped With Love will continue to make and send gifts for as long as Royal Mail are accepting and delivering

As of today (19th March) Royal Mail has suspended their guaranteed pre-1 delivery option and will not be offering refunds for those items sent via this service that are delivered late. For standard 1st class items we generally pop them in the post box, which we will continue to do. However, for our Signed For and International orders we usually get these logged with the Post Office so their tracking can start and you know your item has been handed to them. As Post Offices start to close we are finding this increasingly difficult to do so but we are still sending items by popping them in the post box.

Understandably deliveries are taking a bit longer than usual to arrive, although everything is sent 1st class please allow an extra day or so for delivery. Royal Mail doesn’t consider an item to be lost until 10 working days after an item is sent and therefore we are asking customers to be patient. As soon as we generate a postage label you will receive a dispatch email, these items are then posted either the same day (if emailed before 12pm) or the following day.

We do have 2 small people at home here, one of which we will be trying to home school so lead times may be extended slightly. We are still stamping most evenings and also at the weekends so we should be able to maintain our usual dispatch times. As always if you need something by a certain date then please contact us before ordering or let us know when you order so we can let you know if we are unable to meet your delivery date.

We are going through a tough time at the moment, many small businesses rely on the income from orders to pay their bills. Please continue to buy and support small businesses where you can as I can assure you that each and every order that is placed means even more to us at this difficult time.

September 2020 Update

The Minis are back at school and nursery and we have updated our working hours:

MondayStamping from 9am – 5pm
Replying to enquiries until 9pm
TuesdayStamping from 9am – 5pm
Replying to enquiries until 9pm
WednesdayStamping from 9am – 5pm
Replying to enquiries until 9pm
ThursdayStamping from 9am – 2:30pm
Replying to enquiries until 9pm
FridayReplying to enquiries until 9pm
SaturdayFamily Day – Closed All Day
SundayReplying to enquiries until 9pm

As the UK enters what is expected to be a difficult winter, we are already experiencing some slight delays to post across the country. We will continue to monitor this and update people via our Facebook Page. We will be making assessments as the weeks go by as to when our last order date will be for Christmas. As always we recommend getting your orders in sooner rather than later.

November 2020 Update

As the UK enters it’s second Lockdown we can confirm that we are still managing to operate as normal for the moment. The Minis are still in school and nursery so we are able to stamp 4 days a week as usual; as well as doing some in the evenings. We are already experiencing delays of 2/3 days on 1st class post therefore we are playing it by ear as to when we will close for Christmas. Please don’t leave orders until the last minute!

December 2020 Update

We’ve had to make the very difficult decision to temporarily suspend international orders. Due to the latest problems with Brexit, the new strain of Covid-19 and massive delays with the US Postal Service we just don’t want to risk you not getting your orders. We are reassessing this daily and hope to turn them back on soon. We would just be so upset if your gift didn’t arrive for that special occasion. We hope that this doesn’t put you off coming back to us in the future.

Stay safe every one, wash your hands and take care of each other!

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